Customer Service
Contact Information
If you have any questions about our products, please utilize our online Contact Form and we will reply as soon as possible.
You may also contact us:
Jamark Laboratories, Inc.
4477 East Paris Ave. SE
Grand Rapids, MI 49512-5312
Toll Free: 1-888-252-6275
Our business hours are 8:30am to 5pm EST, Monday through Friday.
Accepted Payment Methods
We accept payment through Discover, Visa, Mastercard and American Express.
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Shipping and Handling Information
US Only
Most orders are shipped within 24 hours of receipt or next business day.
Most Orders shipped Priority Mail with Delivery Confirmation with 3 day service in Continental US. We choose the most cost effective means to keep your shipping and handling charges as low as possible. Priority Mail is the fastest Ground service within the United States.
Due to recent USPS postal increases and our desire to keep our shipping & handling charges low for our customers, we may ship your package via UPS ground, depending on weight, in the continental US.
| Order Total
| |
Shipping and Handling |
| $0 to $24.99 |
|
$3.00 US |
| $25.00 to $49.99 |
|
$3.00 US |
| over $50.00 |
|
FREE S&H! |
Next Day Air shipment via UPS is available, charges are based on shipment from 49512 zip code, please call 1-888-252-6275 or contact us for rates.
International (Outside the US)
Shipments outside US will be total of order plus actual shipping charges ($5.95 minimum) for most economical carrier and timely delivery available.
Return Policy
Your Complete Satisfaction Guaranteed! "If you are not happy with any of our formulas, simply return unused portion and your purchase price will be promptly refunded."
Sales Tax
6% sales tax will be added for Michigan Residents.
Company Policies
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see our Privacy Policy for more information.
We value our customers' privacy and trust. Here are a few of our corporate policies:
- We will never sell our customer list to another company or organization. We also will NOT use your information to telemarket your home. We value our customers privacy as much as our own. Please see our Privacy Policy for more information.
- Your credit card will not be charged until your merchandise is shipped. All orders usually shipped within 24 hours or next business day.
- If you are not happy with any item, please return it to us for a prompt refund or exchange. Customer satisfaction is our goal.
- Our business grows by referrals. When you refer a friend to us, rest assured we will treat them with the same dignity and courteousness you have experienced with our sales team.
"If you are not happy with our products, PLEASE TELL US.
If you are happy, PLEASE TELL EVERYONE you know."
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